Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...

People with all sorts of difficulties—ranging from typical, everyday deflation, anxiety, and personality pathology—often struggle with being pro-active, exercising self-control, overcoming passivity, ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...