Shortly before today’s push, I sat down with Shanifah Rieara, the MTA’s chief customer officer, for a first look at its replacement, and I offered her a version of those observations about the old app ...

One of the challenges of public transportation is that it inevitably requires strangers — potentially in close quarters and under stress — to get along. The vast majority of riders understand this and ...

Next City reports cities and transit agencies are utilizing bus stop data to improve accessibility and safety for riders, ...