DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that’s used for improving existing processes. See DMAIC Methodology. DMAIC is ...

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.

Is SIPOC still worth using? Lean and Six Sigma have many tools for improving or designing new processes. You’ll see SIPOC ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

The Ben Graham Corporation, world-recognized leader in process improvement, has announced the release of Business Process Charting 6.0 - Professional Edition flowcharting software. The Graham ...

Better business processes are key to making strides in achieving business goals and improving enterprise performance. Business processes should take advantage of economies of scale and improvements in ...

As the Under Secretary of the Army James E. McPherson notes in the recently released Army Business Management Plan, “It is critical that we develop, adopt, and embrace advanced technology, but it is ...