Due to the complex and interconnected nature of the IT environment, even simple changes, if they fail, can seriously affect organizations. And with business increasingly dependent on IT, the failures ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

At this fall’s Infrastructure Management World conference, half of the conference goers surveyed said they are or will employ server virtualization (see story). Meanwhile, a leading virtualization ...