The year 2025 proved to be a turning point in how governments, organizations, and communities manage the unpredictable nature of modern crises. With the accelerated pace of technology, significant ...

An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...

Defensible decision making in crisis management Decision making is one of the seven principles of building a crisis management capability, as set out in the new ISO 22361 crisis management standard, ...

Video: Daniel Diermeier covers how companies should prepare for reputation crises In a speech before the Kellogg Alumni Club of Chicago, Professor Daniel Diermeier, Academic Director of the Kellogg ...

Bar none, the leadership of an organization is the most critical variable affecting how it regards crisis management and accordingly whether one is proactive or reactive in responding to crises. The ...

On 13th April 2023, the UK Prudential Regulation Authority (PRA) announced that it had fined Mr Carlos Abarca, the former chief information officer (CIO) of TSB Bank plc, £81,620 for his role in ...