Specialists tend to stick close to their area of expertise — that’s true at my company, too. The insurance industry is full of particulars, and we don’t expect our development team to be an authority ...

IT collaboration is an art, but even so, many teams remain surprisingly isolated to the point where 82% of enterprises experience critical workflow disruptions because of data silos, according to an ...

A strong start to the new calendar year for ServiceNow as cross-functional strategic thinking and budget planning take a firmer grip on the enterprise. First up, some stats from the firm’s earnings ...

Once again the software industry has created a solution business process management (BPM) systems that are positioned to solve many business problems, from capital spending to hiring, across any ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...