Forbes contributors publish independent expert analyses and insights. An author, speaker, and executive, I explore the world's industries. This article is more than 6 years old. When it comes to ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

BROOKLINE - DECEMBER 14: There are numerous self-checkout aisles available at the Brookline Stop and Shop. (Photo by John Tlumacki/The Boston Globe via Getty Images) I suspect I’m not alone in having ...

As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle, and more vendors promising turnkey solutions enter the market, it pays to remember ...

Service industries, which are essential to the economy, continue to grow at a fast pace. The service sector includes businesses and organizations involved in wholesale and retail trades, food services ...

Opinions expressed by Entrepreneur contributors are their own. No matter what your job is, it’s likely that a machine will someday do it better. And, for many American workers, that day may come ...

Home automation, mainly using Crestron, has been at the core of my audio-video system in my last three houses. While not the most fruitful of advertising category (when comparing to audiophile and ...

“Where do you find the time?” This is the question marketers drowning in content demands most often ask. With multiple channels to manage, campaigns to track, and audiences to engage, it’s no wonder ...

There’s a major Catch-22 when it comes to advisory firm growth. Growing advisory businesses usually provide a world-class client experience. If you can create an awesome experience for your clients, ...

LaToya Russell is a certified online business manager and automation specialist in Barbados. She started as a general virtual assistant but found her niche after seeing a gap in the industry. Here's ...