The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Jens Erik Gould In ...

Caryl Serbin, RN, BSN, LHRM, executive vice president and chief strategy officer for SourceMedical, recently spoke on outsourced and in-house billing for ambulatory surgery centers Becker’s 18th ...

Outsourcing isn’t just about cost savings any more. Customer relationships and expanding geographical reach are other potential benefits, proponents say. To outsource or not to outsource, that was the ...

If you're considering outsourcing your HR, keep these challenges in mind so you'll know what to look for in the right service ...

Outsourcing certain tasks can help you save money you'd otherwise spend on non-revenue-producing employees. Here's how and ...

Folks have rightly asked why we can’t use our existing workforce to accomplish most of our tasks? This is a great question, and one that I’ve been asked at least once a week for most of the 30-plus ...

Back in September I praised Frontier Airlines for their decision to keep their customer call center in-house. A reader recently brought to my attention that in early November, Frontier decided to ...

With the economy heating up a bit, many IT managers are probably wondering how they might adjust to an environment of increased IT spending and necessary investments. Most IT managers became ...

Rob Carrera is president, Kim Woodruff is VP of corporate finance & compliance, Kelli McMahan is VP of operations and Carol Ciluffo is VP of revenue cycle management for Pinnacle III. Q: What are you ...

It's one of the first questions any company getting into online video needs to answer: Does it make sense to put together an in-house video team or would outsourcing that work be a better idea?