BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance.

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

One of the most challenging endeavors for any organization is the implementation of an enterprise resource planning (ERP) system. For chief information officers (CIOs) and other top executives, this ...

University organizational change happens every day, but is it effective? Source: Nikolayhg/Pixabay Organizations—hospitals, schools, banks—all undergo change. Those changes may be as simple as the use ...

Communicate the need for change. Involve employees in the process. Change is hard. Yet change is also necessary for organizations to adapt, evolve and stay relevant in today’s dynamic world. However, ...

Offered fully online, Western Michigan University’s Graduate Certificate in Organizational Change Leadership equips professionals with the skills and knowledge to drive effective, strategic change ...

Abbott and Alderson first introduced the concept of customer experience in the 1950s, and since then, many numerous models, articles and numerous scientific titles have been published. Creating a ...