Providing patients with a high level of care is a priority for most providers and support staff, but when it comes to their overall experience at your hospital, patients’ concerns reach far beyond the ...

According to a recent patient survey, the average in-office appointment is just 12 minutes long. In this short span of time, patients may experience some of their most monumental life moments, good ...

Multiple factors contribute to a positive patient experience, says the new CMO of AdventHealth Altamonte Springs. They include effective communication with patients, the hospital environment, food ...

OU Health's chief physician executive offers advice on how healthcare providers can promote a positive patient experience. The new chief physician executive of OU Health is focused on recruiting ...

Dave deBronkart beat stage IV kidney cancer in 2007 by taking an active role in his own health. As a result, he realized how powerful and life-saving patient engagement can be. Since then, he has ...

While digital health technologies hold transformative potential for patient care, their integration into healthcare systems ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

The healthcare landscape is undergoing a dramatic transformation. Patients today are no longer passive recipients of care. Armed with information and empowered by choice, they expect a patient-centric ...

Do you ever say to yourself, “I really don't like my doctor?” Chances are it's mutual. We don't tend to like people who don't like us — that's just human nature. And certainly, in health care as in ...

Four local health care facilities have been recognized by Healthgrades for their outstanding patient experience: CTCA Atlanta, and Emory University, Northside Cherokee and Memorial Health Meadows ...

Navigating inefficient payment processes has become one of the biggest pain points for patients. A recent study shows that more than half of U.S. patients report encountering confusion, errors, or ...

In 37% of cases, patients said the doctor had little time to discuss patient-identified information. US cancer patients have reported positive and negative experiences when sharing patient-identified ...