Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. Salesforce has announced plans to integrate Einstein GPT and Data Cloud ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...
Slack has added new integrations with Salesforce’s customer relationship management (CRM) and customer service apps, part of its ongoing push to bolster connections with other “best of breed” cloud ...
Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...
Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...
Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI ...
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Salesforce vs. ServiceNow: Which cloud software stock has the edge?
Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...
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