Salesforce revealed a new user experience for sales leaders within Slack Sales Elevate, a sales workspace designed to centralize Salesforce insights and automates opportunity tasks by natively ...

Electric scooter maker Ather Energy has teamed up with Salesforce in an attempt to provide a better customer experience to its users. The collaboration will allow Ather Energy to use Salesforce's CRM ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Salesforce AI solutions have become central to enterprise strategy as businesses seek smarter ways to manage customer ...

Hard on the heels of Agentforce 1.0, unveiled just three months ago at Dreamforce, comes the 2.0 version. That's the astonishing speed at which technology iterates in this new era of AI. So what's ...

British Gas has used the Vlocity Energy & Utilities Cloud service, built on Salesforce, to power its digital transformation journey. The application is being used across British Gas’ sales, marketing ...

CRM giant Salesforce took some big steps towards opening up its proprietary platform in announcements at last month's Dreamforce conference. Perhaps the most significant is the donation of its ...

A look at the Salesforce Certifications that will help make you more marketable and better paid, as well as information on training and costs. Editor's Note: This article has been updated on May 16, ...

When it comes to Salesforce Lightning vs Classic, Salesforce Lightning is the better option, offering a more modern interface and regular updates to power your business. The Lightning experience is ...