New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...

The King of CX Ken Hughes and New York state’s first ever Chief CX Officer join line-up of renowned industry experts at X4 – with 100+ sessions from the world’s best brands, including Walmart, KFC, ...

Walmart Inc Executive Vice President & Chief People Officer Donna Morris, ServiceNow Chairman and Chief Executive Officer Bill McDermott and KFC Global Chief Operations Officer Rob Swain will be among ...

New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and Motorola Solutions SALT LAKE CITY, May 1, 2024 ...

Qualtrics Assist enables everyone in an organization to ask questions, gain insight, and take action on feedback to improve every employee and customer interaction New conversational survey ...