If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

Business leaders lack such brisk solutions for their problems today. Global competition, networks, and stakeholder empowerment are transforming former manageable, bounded challenges into endless ...

I’ve been rereading, in greater depth, Art Smalley’s book Four Types of Problems. Art and I first worked together about 25 years ago on the transformation of Chrysler. It went from near bankruptcy to ...