TRAI data through much of 2025 show monthly MNP requests consistently at 14-15 million, indicating persistently high churn.

SK Telecom confirmed that customer information, specifically subscriber identification device (USIM) information, was stolen in a hacking attack, leading to increased customer churn to competitors.

LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of its ...

Cable and telecom companies have a rich history of customer service horror stories, but one area where they often excel despite famously poor customer care is reducing turnover, or churn. Healthcare ...

LONDON--(BUSINESS WIRE)--A global data analytics and advisory firm, Quantzig, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their ...

Investors in Canadian telecom won’t have to wait long to see how Rogers Communications Inc., the sector’s “most watched name” according to one Bay Street analyst, fared during its third quarter ...

Churn at Vodafone Idea, a leading telecom operator in India, has reached 4 percent in Q2 2024 vs 3.9 percent, 4.3 percent, 4.1 percent, 3.9 percent, 3.8 percent, 4.4 percent and 4.3 percent in the ...

Idea Cellular on Wednesday joined Bharti Airtel to get hit on all key financial metrics during the October-December quarter, impacted by the 57% reduction in mobile termination rates as well as ...