New SaaS extension will bring OpenAPI-powered company data enrichment and AI-driven lead qualification to Zoho CRM ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Zoho is adding business intelligence to Zoho CRM with Zoho Reports integration. The move brings Zoho Reports' business intelligence and advanced reporting capabilities to the company's on-demand ...

We are going deeper with CRM, adding advanced functionality often needed by larger businesses. This major update packs many features requested by large businesses, such as territory management, custom ...

Zoho has added a series of features to its CRM (customer-relationship-management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com. In ...

Our research shows that Zoho CRM is better than Bigin by Zoho CRM, thanks to its impressive feature catalog, robust support options, and thorough customizability. This shouldn’t be too surprising, ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Our research shows that Zoho CRM is better than Pipedrive with more features, customizability, and ease of use in our testing. In fact, our data showed that Zoho is the best CRM for small business, ...