Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also ...

There are a few great reasons that utilities and the energy industry, in general, are looking for the next big thing. Whether that’s in distributed energy generation or demand flexibility to free up ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, ...

The trend is clear. Many enterprises are adopting a cloud-first approach. Gartner, Inc. says that by 2024, more than 45% of IT spending on infrastructure services will shift from traditional data ...