To help clear up any confusion or misconceptions, we’ve answered some of the most common questions about how enforcement actions affect the way that you play on the Xbox network. Note …

Learn more about Xbox Live policies and your account, how to submit a Case Review, and what you can do to stay in the game. Get info about why your Xbox Live account may have been banned or …

Learn more about Xbox device suspensions and get answers to some of your questions.

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Find out how to submit a case review and learn more about your Xbox enforcements.

Learn what to do if you find charges you don't recognize from Microsoft.

Find out how different types of enforcement actions can impact your Xbox profile and device.

Drugs and drug paraphernalia: Promotions or glorification of recreational and illegal drugs are strictly banned. News reporting on drug-related issues remains permissible.

Depending on the type of enforcement action or suspension you've received, your case may qualify for our appeals process. Note that Xbox device bans aren't eligible for a case review. For more info …

Chat online or request a call if available. Accessible help and resources to get your Xbox questions answered. Learn more about the different ways that you're notified of an Xbox enforcement action …

Find answers to some of your questions about the Xbox enforcement strike system.