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  1. Interactive voice response - Wikipedia

    Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …

  2. What Is Interactive Voice Response (IVR)? Benefits & Setup

    Aug 22, 2025 · Learn how interactive voice response (IVR) systems work, the benefits they provide businesses, and how to set up effective call routing.

  3. What is interactive voice response (IVR)? - IBM

    Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …

  4. What Is IVR (Interactive Voice Response) & How Does It Work?

    Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from …

  5. What is Interactive Voice Response (IVR)? The Ultimate Guide

    Dec 11, 2025 · Interactive Voice Response (IVR) is an automated VoIP phone system feature using pre-configured call menu prompts to collect customer input via touch-tone keypad or …

  6. 6 Best IVR Systems for Efficient Call Handling & Support

    Jun 16, 2025 · An interactive voice response (IVR) system is an automated phone menu that routes incoming calls to the right department without a live receptionist. It plays a recorded …

  7. 6 Best Interactive Voice Response (IVR) Software - TechRepublic

    Jan 25, 2025 · Discover the best IVR systems tailored to your needs. Compare advanced features and ease of setup for the top IVR solutions of 2025.

  8. What Is Interactive Voice Response (IVR)? Complete Guide

    What is an IVR System? An interactive voice response system is an automated service that guides callers through pre-recorded messages, menus, and voice prompts. By using a touch …

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    • What Is IVR? A Complete Guide to Interactive Voice Response System

      Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …

    • What is interactive voice response (IVR)? - TechTarget

      Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.