Mishandled Call Docu - Part 1: Call Center in the Philippines
5:46
YouTubeMagellan BPO
Mishandled Call Docu - Part 1: Call Center in the Philippines
A mishandled call means a great deal to many technical support call centers. To customers this is the least expected scenario. To a contact center, this occurrence is to be avoided like the plague. http://www.magellan-solutions.com/call-center-services/inbound/technical-support/ Technical call center agents need a good understanding of how the ...
1.5M viewsMay 6, 2014
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